Shenterrien Technology (Dalian) Co., Ltd. (referred to as “Sinter3D”, “we” or “us”) respects the privacy of website visitors. This policy explains how information is handled when you visit this website or contact us by email or WeChat.
1. Scope
This policy applies to the public pages of this website, including Systems, Materials & Applications, About, Technical Articles, Partnership & Contact and Support. The website currently does not provide on-site registration, login, comments, file uploads, online payment or user-account services.
2. Website access information
The website server and hosting provider may record technical information such as access time, IP address, browser or device information, pages visited and error logs for operation, troubleshooting, security and compliance. We do not use this information to build user-facing marketing profiles.
3. Language preference
The website uses browser localStorage to remember whether you selected Chinese or English. This preference remains on your device and is not uploaded to our website as an account record. You can remove it through your browser settings.
4. Email and WeChat inquiries
If you contact us through sales@sinter3d.cn or WeChat, you may provide your name, company, contact details, project requirements, material, part size, application and expected batch size. We use this information to respond to inquiries, evaluate cooperation, provide technical communication and support projects. We do not sell or rent it to unrelated third parties.
Email and WeChat communications are also subject to the privacy rules of the relevant service providers. Please do not send unnecessary identity documents, passwords, trade secrets or other sensitive information through public channels.
5. Retention and security
We retain inquiry and communication information for as long as reasonably necessary for the related business, service, legal and security purposes. We use reasonable access-control and security measures, but no internet transmission or electronic communication can be guaranteed to be completely secure.
6. Your rights
To the extent permitted by applicable law, you may contact sales@sinter3d.cn to ask about communication information related to you, request correction or deletion, or ask us to stop further contact. We may verify the requester’s identity and handle the request within a reasonable period.
7. Third-party links
This website may link to the MIIT filing query service, WeChat or other third-party websites. Those websites are operated independently and their own published rules apply to their information handling.
8. Updates and contact
We may update this policy when the website or applicable requirements change. The latest version and update date will be posted on this page. Questions about this policy can be sent to sales@sinter3d.cn.